What is a Preorder item?
Answer: A Preorder is a shoe that you can buy before it sells out everywhere else. We ship it out to you within 1-2 weeks after its release date. Learn more about preorders at kickbackzny.com/preorders.
What is a release date?
Answer: A release date is a specific day and time that a shoe is made available to the public for purchase. These shoes are exclusive and made in limited production runs. They may not release again for several years or even decades after their initial launch.
Can you give me an example of the preorder process?
Answer: Adidas schedules their new Yeezy 350 "X" to be released on July 1st. KickBackz makes this shoe available for purchase on our site as early as May 1st. You shop on KickBackz and preorder this Adidas Yeezy 350 "X" a few weeks earlier on June 1st. On July 1st the shoe releases to the public in stores and online. Due to high demand, it sells out immediately. Because you placed a preorder, you get to relax while we ship your order out to you. It arrives to your doorstep a few days later. It's that easy!
Why should I preorder a shoe?
Answer: We believe you should be able to get exactly what you want without any hassles. When you preorder, you save yourself the risk of missing out on high demand release date products because they were sold out or are unavailable in your area. We make sure you stay ahead of the game without having to try your luck on rigged store raffles, long mall lines and unruly crowds.
When does my preorder ship out?
Answer: Preorders ship out within 3-10 business days after the release date by the manufacturer. This means if your shoe was released on a Saturday, the earliest you will get tracking information is the following Wednesday.
Can I cancel or change a preorder once it has been made?
Answer: No, preorders cannot be canceled once they are placed. However, we may be able to a adjust the size you ordered.
Can I return a preordered item?
Answer: No, all sales are final. Please read our Return Policy at kickbackzny.com/returns or click the Returns tab.